Customer Care and Help
I am a tax-exempt entity. How can I have my exemption applied to my orders?
If you are a tax exempt entity: before placing your order, please fax your tax exemption certificate to 312-583-9707 Attn: Tax Department.
Within one business day we will then record your Tax Exemption Certificate so that your orders are not charged state sales tax for all states where you are exempt. Orders placed by individuals cannot be exempted; the order must be for the entity named on the certificate. Orders shipped to states where you are not exempt will be charged applicable sales tax.
Questions about tax exemptions? Please email mhughes@restaurant.org or National Restaurant Association Solutions Customer Service Department at customerservice@restaurant.org or phone us at 1-800-765-2122, ext. 6701. In Chicagoland 312-715-1010, ext. 6701.
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