Customer Care and Help: Regulatory Requirements
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What are the Food Protection Manager Certification requirements in my area?
To get a summary of the food protection manager certification requirements in your area visit the regulatory summaries. For more in-depth questions, please contact your local health department or state restaurant association.
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What is the Conference for Food Protection (CFP) and what does it mean that the ServSafe Food Protection Manager Certification Examination is recognized by CFP?
The Conference for Food Protection (CFP) is an independent national
voluntary organization established to promote food safety and consumer
protection.
The ServSafe Food Protection Manager Certification Examination has
conformed to the CFP standards for examination development. The CFP,
in conjunction with the American National Standards Institute (ANSI),
developed a voluntary program and protocol for recognizing food
protection manager certification examinations. The purpose of the
recognition program is to ensure certification exams conform to CFP
standards for validity, reliability and legal defensibility.
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What is the National Restaurant Association Solutions's Non-Discrimination Policy?
National Restaurant Association Solutions prohibits discrimination in all its programs and activities on the basis of race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation, and marital/family status or any other category protected under applicable law.
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How do I register as a ServSafe Alcohol Online Proctor?
- Individuals who are not already registered with National Restaurant Association Solutions as an Approved ServSafe Alcohol Instructor must meet requirements on the ServSafe Alcohol Online Proctor Application Application to become an online proctor. Servsafe Alcohol Online Proctors are able to proctor the ServSafe Alcohol Advanced Online Exam only. Servsafe Alcohol Online Proctors are not authorized to teach a course or proctor any ServSafe Alcohol Paper-and-Pencil Examinations.
Be sure to print legibly when completing the form. Fax your completed form to Certification at (866) 665-9570 or (312) 583-9853. Immediately after faxing, call to verify that your fax was received. Phone (800) 765-2122, ext. 6703. In Chicagoland (312) 715-1010, ext. 6703.
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Read the ServSafe Alcohol Examination Administration Handbook prior to applying. Downloading this PDF files requires installation of Adobe® Acrobat®Reader®.
Or you may mail your completed form to the:
National Restaurant Association Solutions
175 West Jackson Boulevard, Suite 1500
Chicago, Illinois 60604-2814
Attn: Certificaiton Department
For further assistance please email certification@restaurant.org or phone Certification Department at (800) 765-2122, ext. 6703. In Chicagoland phone (312) 715-1010, ext. 6703.
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When and how do I order Paper-and-Pencil ServSafe Alcohol Advanced Examination booklets?
Only Approved ServSafe Alcohol Instructors can order exam question booklets. Examination orders should be placed 12 business days in advance of date needed.
To order:
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Go to the Instructor Resource Center and log in to "Schedule exams, create and manage your classes: print-based and online".
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Log in using your User ID and password. (this information was provided in your approval email and instructions on obtaining one or what to do if you do not remember your log in are provided on the log in screen).
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In the create classes section you will see the name of your course "08-ServSafe Alcohol Advanced Course" and to the right you will click on "create class" action.
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Next select "print- based". This will take you to the screen where you will enter your class information.
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When you are done click "finish". You will receive confirmation of your exam order and your class number. If your email address is on file with us you will also receive an email confirmation of your order with the date your order will ship.
If 12 business day notice cannot be met or you do not want to order on the web, then you will submit your exam order on the ServSafe Alcohol Examination Request Form. If your order is submitted with less than 12 business days notice, then you must provide a credit card number for the $20 shipping and handling cost of the exam question booklets.
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Download, print out and complete the ServSafe Alcohol Examination Request Form (SAERF). Printing this PDF file requires installation of Adobe® Acrobat®Reader®.
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Print legibly when completing the SAERF.
How to download: Save the PDF file to your computer's hard drive and open from there rather than opening it via your web browser.
In Internet Explorer, right click on the PDF link; choose "Save Target As..."; save the file to the location you want and then open the file once the download finishes.
In Netscape Navigator, right click on the PDF link; choose "Save Link As... "; save the file to the location you want and then open the file once the download finishes.
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Fax your completed form to the Certification Department at (866) 665-9570 or (312) 583-9853.
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Immediately after faxing, phone (800) 765-2122, ext. 6703 to verify that we have received your fax.
Or you may mail your completed ERF to the:
National Restaurant Association Solutionsn
175 West Jackson Boulevard, Suite 1500
Chicago, Illinois 60604-2814
Attn: Certification Department
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When and how can I order the ServSafe Alcohol Primary Non-Secure Examination?
Are my employees required to be certified in HAACP?
Because HACCP is currently not mandatory for the restaurant and foodservice industry, it is not required that restaurant and foodservice employees be certified in HACCP. Although, you may want to consider HACCP training for your management staff in preparation for developing a HACCP plan in the future
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